Email support@tapora.ca with any question, bug report, or feature request. Please include your iOS or Android version and a brief description of what you were trying to do.
No. Ever. Tapora only knows the name of cards you select from a built-in catalog (e.g. "Amex Cobalt"). We never ask for, collect, or store actual card numbers, expiry dates, or CVVs. There is nothing payment-sensitive in your account.
Tapora uses your approximate location only while the app is open to find merchants around you (Tim Hortons, Loblaws, Petro-Canada, etc.) and recommend the best card for each. Location is never sent to our servers or stored.
No. Tapora works fully offline-first — all your selected cards stay on your device by default. Sign-in is optional and only enables cross-device syncing of your card list. No card numbers are ever synced.
Email privacy@tapora.ca with the subject "Delete my account" and we'll permanently remove your data within 30 days. Or sign out of the app and uninstall it — your card list will no longer sync.
Reward rates in Tapora's catalog are hand-curated from each card issuer's published terms (Amex, Scotia, RBC, BMO, CIBC, TD, etc.) and verified against Ratehub. Banks occasionally change rates without notice — if you spot an outdated rate, please let us know and we'll update.
Apple does not allow third-party apps to pre-select a card for Apple Pay or trigger Wallet from outside. This is a deliberate restriction by Apple — no app on the App Store can do this. Tapora shows you which card to pick, then you double-click the side button as usual.
Tapora launches with 45+ top Canadian cards covering most wallets. If yours isn't in there, email support@tapora.ca and we'll add it in the next update. You can also tap "Custom" when adding a card to enter reward rates manually.